CVE-2026-85743

HIGH
Published Nov 6, 2026 Modified Nov 12, 2026 CWE-918

Description

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, multiple outbound paths in Helper::downloadRemoteFile(), Helper::checkPort(), Helper::sanitizeRemoteUrl(), MailboxesController.php, and ModulesController.php do not consistently enforce a sink-level restricted-host policy. An authenticated administrator, or another authenticated user permitted to change mailbox connection settings or trigger module update or installation paths, can supply attacker-controlled URLs or hosts. The independent download and port-test sinks can reach encoded or otherwise uncovered loopback and internal addresses. The redirect-validation bypass additionally requires a configured whitelist that permits the original and final hosts while a restricted internal host appears only as an intermediate redirect hop. No unauthenticated SSRF path is established. The server can consequently contact loopback and internal services, provide a blind internal port oracle, and retrieve internal HTTP responses into application-controlled download sinks. This issue is fixed in version 1.8.230.

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CVSS v3.1 Score

8.2
HIGH
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:L/A:L

EPSS — Exploit Prediction

0.0026
Probability of exploitation
0.18%
Percentile rank

EPSS estimates the probability that this vulnerability will be exploited in the wild within the next 30 days. A higher score means more likely to be exploited.

Weakness Type (CWE)

CWE-918 Server-Side Request Forgery (SSRF)

References

Frequently Asked Questions

What is CVE-2026-85743? +
FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, multiple outbound paths in Helper::downloadRemoteFile(), Helper::checkPort(), Helper::sanitizeRemoteUrl(), MailboxesController.php, and ModulesController.php do not consistently enforce a sink-level restricted-host policy. An authenticated administrator, or another authenticated user permitted to change mailbox connection settings or trigger module update or installation paths, can supply attacker-controlled URLs or hosts. The independent download and port-test sinks can reach encoded or otherwise uncovered loopback and internal addresses. The redirect-validation bypass additionally requires a configured whitelist that permits the original and final hosts while a restricted internal host appears only as an intermediate redirect hop. No unauthenticated SSRF path is established. The server can consequently contact loopback and internal services, provide a blind internal port oracle, and retrieve internal HTTP responses into application-controlled download sinks. This issue is fixed in version 1.8.230. It has a CVSS v3.1 base score of 8.2 (HIGH).
How severe is CVE-2026-85743? +
CVE-2026-85743 has a CVSS v3.1 score of 8.2 out of 10, rated HIGH. This is a high-severity vulnerability that should be prioritized for patching. The EPSS score is 0.0026, placing it in the 0th percentile for exploitation probability.
How do I check if I'm vulnerable to CVE-2026-85743? +
You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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