CVE-2026-53591: Auth Bypass (CVSS 8.6)

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.223, an unauthenticated attacker can inject messages into any existing support conversation by sending a single email to the helpdesk's public address with a crafted `In-Reply-To` header. No credentials, tokens, or prior access are required. The injected message is rendered in the agent UI as a legitimate customer reply, the conversation is automatically reopened, and the `last_reply_from` field is set to the attacker's identity. Version 1.8.223 contains a fix.

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CVSS v3.1 Score

8.6

HIGH

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:H/A:L

EPSS — Exploit Prediction

0.0022

Probability of exploitation

0.12%

Percentile rank

EPSS estimates the probability that this vulnerability will be exploited in the wild within the next 30 days. A higher score means more likely to be exploited.

Weakness Type (CWE)

CWE-287 Improper Authentication

References

Other References

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-8vm3-wwq4-ggfx https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-8vm3-wwq4-ggfx

Frequently Asked Questions

What is CVE-2026-53591? +

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.223, an unauthenticated attacker can inject messages into any existing support conversation by sending a single email to the helpdesk's public address with a crafted `In-Reply-To` header. No credentials, tokens, or prior access are required. The injected message is rendered in the agent UI as a legitimate customer reply, the conversation is automatically reopened, and the `last_reply_from` field is set to the attacker's identity. Version 1.8.223 contains a fix. It has a CVSS v3.1 base score of 8.6 (HIGH).

How severe is CVE-2026-53591? +

CVE-2026-53591 has a CVSS v3.1 score of 8.6 out of 10, rated HIGH. This is a high-severity vulnerability that should be prioritized for patching. The EPSS score is 0.0022, placing it in the 0th percentile for exploitation probability.

How do I check if I'm vulnerable to CVE-2026-53591? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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