CVE-2025-48482: freescout — Exploit & Fix

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, there is a mass assignment vulnerability. The Customer object is updated using the fill() method, which processes fields such as channel and channel_id. However, the fill() method is called with all client-provided data, including unexpected values for channel and channel_id, leading to a mass assignment vulnerability. This issue has been patched in version 1.8.180.

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CVSS v3.1 Score

4.3

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Weakness Type (CWE)

CWE-841 CWE-841

Affected Products

Vendor	Product	Versions
freescout	freescout	< 1.8.180

References

Advisories & Patches

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-7fjp-538q-9vrf

Exploits

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-7fjp-538q-9vrf

Frequently Asked Questions

What is CVE-2025-48482? +

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, there is a mass assignment vulnerability. The Customer object is updated using the fill() method, which processes fields such as channel and channel_id. However, the fill() method is called with all client-provided data, including unexpected values for channel and channel_id, leading to a mass assignment vulnerability. This issue has been patched in version 1.8.180. It has a CVSS v3.1 base score of 4.3 (MEDIUM).

How severe is CVE-2025-48482? +

CVE-2025-48482 has a CVSS v3.1 score of 4.3 out of 10, rated MEDIUM. This is a medium-severity vulnerability that should be remediated as part of regular maintenance.

What products are affected by CVE-2025-48482? +

CVE-2025-48482 affects products from freescout, specifically: freescout. Check the affected products table above for specific version ranges.

How do I check if I'm vulnerable to CVE-2025-48482? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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