CVE-2025-48476: freescout — Exploit & Fix

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, when adding and editing user records using the fill() method, there is no check for the absence of the password field in the data coming from the user, which leads to a mass-assignment vulnerability. As a result, a user with the right to edit other users of the system can change their password, and then log in to the system using the set password. This issue has been patched in version 1.8.180.

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CVSS v3.1 Score

8.8

HIGH

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Weakness Type (CWE)

CWE-841 CWE-841

Affected Products

Vendor	Product	Versions
freescout	freescout	< 1.8.180

References

Advisories & Patches

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-7h5m-q39p-h849

Exploits

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-7h5m-q39p-h849

Frequently Asked Questions

What is CVE-2025-48476? +

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, when adding and editing user records using the fill() method, there is no check for the absence of the password field in the data coming from the user, which leads to a mass-assignment vulnerability. As a result, a user with the right to edit other users of the system can change their password, and then log in to the system using the set password. This issue has been patched in version 1.8.180. It has a CVSS v3.1 base score of 8.8 (HIGH).

How severe is CVE-2025-48476? +

CVE-2025-48476 has a CVSS v3.1 score of 8.8 out of 10, rated HIGH. This is a high-severity vulnerability that should be prioritized for patching.

What products are affected by CVE-2025-48476? +

CVE-2025-48476 affects products from freescout, specifically: freescout. Check the affected products table above for specific version ranges.

How do I check if I'm vulnerable to CVE-2025-48476? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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