CVE-2025-2776

Description

SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Server URL processing functionality, allowing for administrator account takeover and file read primitives.

CVSS v3.1 Score

9.3

CRITICAL

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L

CISA Known Exploited Vulnerability

This vulnerability is actively exploited in the wild.

Added: Jul 22, 2025 Remediation due: Aug 12, 2025

Weakness Type (CWE)

CWE-611 CWE-611

Affected Products

Vendor	Product	Versions
sysaid	sysaid	< 23.3.40

References

Exploits

https://labs.watchtowr.com/sysowned-your-friendly-rce-support-ticket/

Other References

https://documentation.sysaid.com/docs/24-40-60 https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2025-2776

Frequently Asked Questions

What is CVE-2025-2776? +

SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Server URL processing functionality, allowing for administrator account takeover and file read primitives. It has a CVSS v3.1 base score of 9.3 (CRITICAL). This vulnerability is listed in CISA's Known Exploited Vulnerabilities catalog, indicating active exploitation in the wild.

How severe is CVE-2025-2776? +

CVE-2025-2776 has a CVSS v3.1 score of 9.3 out of 10, rated CRITICAL. This is a critical vulnerability that should be patched immediately.

What products are affected by CVE-2025-2776? +

CVE-2025-2776 affects products from sysaid, specifically: sysaid. Check the affected products table above for specific version ranges.

How do I check if I'm vulnerable to CVE-2025-2776? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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