CVE-2025-24388 (CVSS 3.8)

Description

A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

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CVSS v3.1 Score

3.8

LOW

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L

Weakness Type (CWE)

CWE-184 CWE-184

References

Other References

https://otrs.com/release-notes/otrs-security-advisory-2025-06/

Frequently Asked Questions

What is CVE-2025-24388? +

A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected It has a CVSS v3.1 base score of 3.8 (LOW).

How severe is CVE-2025-24388? +

CVE-2025-24388 has a CVSS v3.1 score of 3.8 out of 10, rated LOW. This is a low-severity vulnerability with limited impact.

How do I check if I'm vulnerable to CVE-2025-24388? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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