CVE-2025-20310: enterprise chat XSS — Fix

Description

A vulnerability in the web UI of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to conduct a stored cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web UI does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To successfully exploit this vulnerability, an attacker would need valid agent credentials.

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CVSS v3.1 Score

6.1

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Weakness Type (CWE)

CWE-79 Cross-site Scripting (XSS)

Affected Products

Vendor	Product	Versions
cisco	enterprise_chat_and_email	< 12.6\(1\)ES11

References

Advisories & Patches

https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ece-xss-CbtKtEYc

Frequently Asked Questions

What is CVE-2025-20310? +

A vulnerability in the web UI of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to conduct a stored cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web UI does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To successfully exploit this vulnerability, an attacker would need valid agent credentials. It has a CVSS v3.1 base score of 6.1 (MEDIUM).

How severe is CVE-2025-20310? +

CVE-2025-20310 has a CVSS v3.1 score of 6.1 out of 10, rated MEDIUM. This is a medium-severity vulnerability that should be remediated as part of regular maintenance.

What products are affected by CVE-2025-20310? +

CVE-2025-20310 affects products from cisco, specifically: enterprise_chat_and_email. Check the affected products table above for specific version ranges.

How do I check if I'm vulnerable to CVE-2025-20310? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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