CVE-2025-20139: enterprise chat — Fix

Description

A vulnerability in chat messaging features of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition. This vulnerability is due to improper validation of user-supplied input to chat entry points. An attacker could exploit this vulnerability by sending malicious requests to a messaging chat entry point in the affected application. A successful exploit could allow the attacker to cause the application to stop responding, resulting in a DoS condition. The application may not recover on its own and may need an administrator to manually restart services to recover.

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CVSS v3.1 Score

7.5

HIGH

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Weakness Type (CWE)

CWE-185 CWE-185

Affected Products

Vendor	Product	Versions
cisco	enterprise_chat_and_email	< 12.6\(1\)es10

References

Advisories & Patches

https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ece-dos-tC6m9GZ8

Frequently Asked Questions

What is CVE-2025-20139? +

A vulnerability in chat messaging features of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition. This vulnerability is due to improper validation of user-supplied input to chat entry points. An attacker could exploit this vulnerability by sending malicious requests to a messaging chat entry point in the affected application. A successful exploit could allow the attacker to cause the application to stop responding, resulting in a DoS condition. The application may not recover on its own and may need an administrator to manually restart services to recover. It has a CVSS v3.1 base score of 7.5 (HIGH).

How severe is CVE-2025-20139? +

CVE-2025-20139 has a CVSS v3.1 score of 7.5 out of 10, rated HIGH. This is a high-severity vulnerability that should be prioritized for patching.

What products are affected by CVE-2025-20139? +

CVE-2025-20139 affects products from cisco, specifically: enterprise_chat_and_email. Check the affected products table above for specific version ranges.

How do I check if I'm vulnerable to CVE-2025-20139? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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