CVE-2024-45709: web help desk Path Traversal — Fix

Description

SolarWinds Web Help Desk was susceptible to a local file read vulnerability. This vulnerability requires the software be installed on Linux and configured to use non-default development/test mode making exposure to the vulnerability very limited.

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CVSS v3.1 Score

5.3

MEDIUM

CVSS:3.1/AV:N/AC:H/PR:N/UI:R/S:U/C:H/I:N/A:N

Weakness Type (CWE)

CWE-22 Path Traversal

Affected Products

Vendor	Product	Versions
solarwinds	web_help_desk	< 12.8.4

References

Advisories & Patches

https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-45709

Other References

https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-4_release_notes.htm

Frequently Asked Questions

What is CVE-2024-45709? +

SolarWinds Web Help Desk was susceptible to a local file read vulnerability. This vulnerability requires the software be installed on Linux and configured to use non-default development/test mode making exposure to the vulnerability very limited. It has a CVSS v3.1 base score of 5.3 (MEDIUM).

How severe is CVE-2024-45709? +

CVE-2024-45709 has a CVSS v3.1 score of 5.3 out of 10, rated MEDIUM. This is a medium-severity vulnerability that should be remediated as part of regular maintenance.

What products are affected by CVE-2024-45709? +

CVE-2024-45709 affects products from solarwinds, specifically: web_help_desk. Check the affected products table above for specific version ranges.

How do I check if I'm vulnerable to CVE-2024-45709? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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