CVE-2024-28987

CRITICAL CISA KEV

Published Aug 21, 2024 Modified Oct 27, 2025 CWE-798

Description

The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.

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CVSS v3.1 Score

9.1

CRITICAL

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

CISA Known Exploited Vulnerability

This vulnerability is actively exploited in the wild.

Added: Oct 15, 2024 Remediation due: Nov 5, 2024

Weakness Type (CWE)

CWE-798 CWE-798

Affected Products

Vendor	Product	Versions
solarwinds	web_help_desk	< 12.8.3
solarwinds	web_help_desk	All
solarwinds	web_help_desk	All

References

Advisories & Patches

https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987

Other References

https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2 https://www.theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd/ https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987

Frequently Asked Questions

What is CVE-2024-28987? +

The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data. It has a CVSS v3.1 base score of 9.1 (CRITICAL). This vulnerability is listed in CISA's Known Exploited Vulnerabilities catalog, indicating active exploitation in the wild.

How severe is CVE-2024-28987? +

CVE-2024-28987 has a CVSS v3.1 score of 9.1 out of 10, rated CRITICAL. This is a critical vulnerability that should be patched immediately.

What products are affected by CVE-2024-28987? +

CVE-2024-28987 affects products from solarwinds, specifically: web_help_desk. Check the affected products table above for specific version ranges.

How do I check if I'm vulnerable to CVE-2024-28987? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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