CVE-2024-23793: Path Traversal (CVSS 6.3)

Description

The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

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CVSS v3.1 Score

6.3

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L

Weakness Type (CWE)

CWE-22 Path Traversal

References

Other References

https://otrs.com/release-notes/otrs-security-advisory-2024-05/ https://otrs.com/release-notes/otrs-security-advisory-2024-05/

Frequently Asked Questions

What is CVE-2024-23793? +

The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34. It has a CVSS v3.1 base score of 6.3 (MEDIUM).

How severe is CVE-2024-23793? +

CVE-2024-23793 has a CVSS v3.1 score of 6.3 out of 10, rated MEDIUM. This is a medium-severity vulnerability that should be remediated as part of regular maintenance.

How do I check if I'm vulnerable to CVE-2024-23793? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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