CVE-2023-49943

MEDIUM

Published Jan 18, 2024 Modified Jun 2, 2025 CWE-79

Description

Zoho ManageEngine ServiceDesk Plus MSP before 14504 allows stored XSS (by a low-privileged technician) via a task's name in a time sheet.

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CVSS v3.1 Score

5.4

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Weakness Type (CWE)

CWE-79 Cross-site Scripting (XSS)

Affected Products

Vendor	Product	Versions
zohocorp	manageengine_servicedesk_plus_msp	< 14.5
zohocorp	manageengine_servicedesk_plus_msp	All
zohocorp	manageengine_servicedesk_plus_msp	All
zohocorp	manageengine_servicedesk_plus_msp	All
zohocorp	manageengine_servicedesk_plus_msp	All

References

Advisories & Patches

https://www.manageengine.com/products/service-desk-msp/CVE-2023-49943.html https://www.manageengine.com/products/service-desk-msp/CVE-2023-49943.html

Other References

https://manageengine.com https://manageengine.com

Frequently Asked Questions

What is CVE-2023-49943? +

Zoho ManageEngine ServiceDesk Plus MSP before 14504 allows stored XSS (by a low-privileged technician) via a task's name in a time sheet. It has a CVSS v3.1 base score of 5.4 (MEDIUM).

How severe is CVE-2023-49943? +

CVE-2023-49943 has a CVSS v3.1 score of 5.4 out of 10, rated MEDIUM. This is a medium-severity vulnerability that should be remediated as part of regular maintenance.

What products are affected by CVE-2023-49943? +

CVE-2023-49943 affects products from zohocorp, specifically: manageengine_servicedesk_plus_msp. Check the affected products table above for specific version ranges.

How do I check if I'm vulnerable to CVE-2023-49943? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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